This web application supports SDG&E in evaluating and improving technician routing efficiency across San Diego County.
SDG&E provides energy to millions of residents across diverse regions, making routing efficiency critical to daily life, emergency response, and infrastructure reliability.
This capstone analyzes historical work orders and technician assignments to explore how routing decisions impact travel time, workload balance, and overall operational efficiency. We compare past routing behavior with algorithmically generated routes to identify opportunities for improvement.
Advanced algorithms analyze thousands of route permutations to find the optimal path for every route.
Operational monitoring dashboard tracks key performance indicators, identifies bottlenecks, and provides actionable insights for continuous operational improvement.
Technician routes and job assignments are coordinated to minimize travel time and improve overall service efficiency.
Our optimization engine has delivered measurable improvements across every key metric. From windshield time to cost efficiency, the data speaks for itself.
With eight months of data, tracking only 13 crews, our system has proven its value in optimizing routes and reducing travel time. We can see quantifiable improvements across time efficiency and cost reduction.
Combined reduction in fuel, labor, and vehicle maintenance costs
Our intelligent routing system can fundamentally transform San Diego’s utility operations, demonstrating how advanced technology can drive both economic growth and environmental sustainability. Looking ahead, we remain committed to improving operations through innovation, data, and continuous optimization.